What are some signs that a staff member might need additional training?

Recognizing signs that a staff member might need additional training is crucial for maintaining high standards in a bakery environment. A staff member displaying repeated mistakes indicates that they may not fully grasp their responsibilities or the skills required for their role. If they are lacking confidence, it can hinder their performance and affect interactions with customers, leading to poor customer service. These signs together suggest that the employee may benefit from further training to enhance their knowledge, skills, and confidence, ultimately leading to improved performance and customer satisfaction.

In contrast, signs such as consistent punctuality, high energy, always following the established schedule, or being a fast worker without question demonstrate positive attributes. While these characteristics are valuable, they do not inherently signal a need for additional training. In fact, they can indicate that the staff member is already performing well and understands their job effectively. The focus for training should be on those who are struggling, as it creates an opportunity for growth and development in a supportive environment.